Fix Error Code 1020 on ChatGPT
Fix Error Code 1020 on ChatGPT

ChatGPT is a chatbot launched by OpenAI in November 2022. It is built on top of OpenAI’s GPT-3 family of large language models and is fine-tuned with both supervised and reinforcement learning techniques. Are you getting error code 1020? If so, in this read, you will learn how to fix Error Code 1020 in ChatGPT.

How to Fix “Error Code 1020” on ChatGPT?

Many users have reported that they are getting an error message stating, “Access Denied. Error Code: 1020. You do not have access to The site owner may have set restrictions that prevent you from accessing the site” on ChatGPT. In this article, we have added the ways by which you can fix the issue.

Log in to ChatGPT

If you are accessing a certain page of ChatGPT or redirected to a page then you need to check whether you are logged in to your ChatGPT account or not as many users reported that they are getting the error because they are not logged into ChatGPT.

Check Your Internet

Check whether you have a good internet connection or not because if your internet speed is too slow, you will get the error on the platform. If you are not sure about your Internet speed, you can try running an Internet speed test on your device. Follow the below steps to run a speed test.

1. Open a browser and visit an Internet Speed Checker website on your device.

2. You can visit,, etc.

3. Once opened, click on Test or Start if the speed test does not begin automatically.

4. Wait for a few seconds or minutes till it finishes the test.

5. Once done, it will show the download and upload speeds.

Now, check whether you have a good download or upload speed. If it’s low, switch to a stable network. After switching the network type, your issue should be fixed.

Clear Browsing Data

Clearing the Browsing Data of a browser fixes most of the problems a user faced on it. Follow the below steps to clear the browsing data of Chrome.

1. Open the Google Chrome browser on your device.

2. Click on the three-dots icon at the top and choose Settings.

3. Tap on Privacy and Security.

4. On the next window, select Clear Browsing Data.

5. Select all the checkboxes and select the Time range to All Time.

6. Finally, tap on Clear Data to clear browsing data.

Contact Support Team

If your country is supported by OpenAI and you are still not able to use OpenAI then you need to contact the support team. Follow the below steps to do so.

1. Visit the OpenAI Support Page on a browser.

2. Search and head over to your problem.

3. Tell them your problem and wait for a few hours or days.

Connect to a VPN

If your country is not supported by OpenAI then you need to connect to a VPN (Virtual Private Network) and use a server location where the service is available like the US, UK, etc. as a VPN helps you bypass geographical restrictions and access the API from a different location.

After connecting to a VPN, close and reopen the website and you should be able to access it without any issues.

Use another browser

You can also try accessing the ChatGPT website from another browser as the issue might be related to the browser and that’s why you are getting the issue.

Check if OpenAI is down

You also need to check whether the OpenAI services are down or not. Here’s how you can check if it’s down or not.

1. Open an outage detector website on your device (like Downdetector or IsTheServiceDown).

2. Once opened, search for OpenAI in the search box and hit enter.

3. Here, you need to check the spike of the graph. A huge spike on the graph means a lot of users are experiencing an error on the platform and it’s most likely down.

4. If the OpenAI ChatGPT servers are down, wait for some time as it can take a few hours for OpenAI to resolve the issue.

Conclusion: Error Code 1020 on ChatGPT

So, these are the ways by which you can fix the “Error Code 1020” on ChatGPT. I hope you find this article helpful; if you did, share it with your friends and family.

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