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One of the platforms gaining traction in the crypto sector is IB-Finanzas. This review examines the platform and broker in great detail to assist potential users in determining whether the app is suited for them and whether it is a legitimate trading app or not. 

There are no transaction fees on trades, and there are no hidden costs or minimum balance requirements for this platform. Read our IB-Finanzas review for an overview of the company’s trading experience. 

Pros and Cons

Pros

  • Holistic platform
  • Great help center
  • User friendly

Cons

  • No video explainers
  • A limited number of cryptocurrencies

Trade Experience

IB-Finanzas has an online dashboard, as well as Android and iOS mobile apps. Overall, trading on IB-Finanzas is user-friendly and straightforward. Users on the desktop who want to make a basic transaction would go to the table at the top of their screen and select the assets that they want to exchange.

Furthermore, users who have an IB-Finanzas Interest Account can set up periodic trades as well. IB-Finanzas stands out among its competitors because of its repeating transactions feature.

As for individuals who are used to using financial apps or an online brokerage account, the trading process is rather simple.

How Safe Is IB-Finanzas?

IB-Finanzas uses a variety of user and platform security measures. When creating an IB-Finanzas account, users will be required to verify their identity in order to help prevent fraudulent behavior on the site. Users will need a government-issued photo ID, as well as some basic personal information. 

The platform also provides two-factor authentication as an option, which helps to secure user accounts. Users are not forced to use two-factor authentication at this time, but it is recommended.

IB-Finanzas keeps its cash in cold storage. Assets are kept in cold storage since they are not connected to the internet, making them more secure.

Customer Service

Essentially, IB-Finanzas provides a variety of client service alternatives, including the opportunity to submit a ticket, call a professional, or chat with a chatbot. Customers who have inquiries or require assistance will benefit from this. Users can also use IB-Finanzas’s help section for answers to common questions, in addition to its support alternatives.

At this time, it is unclear which ADA-specific services are offered to consumers. Borrowers of IB-Finanzas Loans have access to a separate portal where they may communicate with the loan department.

Account Management

Customers can manage their accounts via IB-Finanzas’s web-based portal or mobile app. They’ll receive an overview of their account information when they log in. The amount they currently have in their account, as well as the interest paid on their holdings, will be included in the details. Users will also have access to tabs for other actions, such as making trades or obtaining a loan.

Is IB-Finanzas Made for You?

IB-Finanzas’s loans and interest products may be worth investigating if users are interested in using their cryptocurrency to earn interest or free up some cash without selling their crypto holdings.

Customer Satisfaction

Customers have conflicting feelings about IB-Finanzas; however, many are positive. Account verification issues and excessive hold times for phoning customer service are the most common complaints. A few consumers have reported account troubles, while some have complained about identification verification problems and excessive withdrawal fees.

Overall, IB-Finanzas customer support appears to reply quickly to the majority of complaints. IB-Finanzas delivers a decent customer experience when users combine the app’s features with a simple-to-use platform and the option to obtain phone support.

Fees

Essentially, IB-Finanzas is different from other crypto exchanges in that it acts as the market maker for all transactions. As a result, there are no fees associated with purchasing or selling cryptocurrency through the site.

Withdrawal costs are, however, charged by the platform. IB-Finanzas users are entitled to one free withdrawal every month of Bitcoin, Litecoin, and some stablecoins. Withdrawals of these cryptos after that are subject to a fee. 

Conclusion

In a nutshell, IB-Finanzas could be a fantastic choice for those looking for cryptocurrency exchange with innovative features, including crypto-backed loans, a crypto rewards credit card, and a user-friendly interface. However, it’s crucial to be mindful of some of the issues consumers have had with slow customer service and withdrawal delays that were longer than planned. Users looking for more information should contact IB-Finanzas for a thorough understanding of the app.