What is a FAQ manager and what do they do?

Terence Parr

A FAQ manager is a jGuru.com employee or external contributor that moderates and edits the FAQ questions and answers you submit. They also control the topic names for that FAQ.

They normally have a long queue of submissions to manage, but they usually get to your submission within a few days.

A FAQ manager may deny your submission because they have answered your question or redirected you in the feedback they provide. Sometimes the manager will approve an entry with edits or ask you to clarify/resubmit.