Top White Papers and Webcasts

  • The software-defined WAN (SD-WAN) has emerged as the solution for enterprises embracing cloud computing as a means to realizing digital transformation. In this IDC brief, learn why the need for SD-WAN will be even greater than the need for SDN in the data center, especially when an organization's application profile is migrating toward public cloud services and where customer engagement is most valued.

  • Customers have come to prefer solving their issues & answering their own questions. Customers only seek direct interactions when they unsuccessfully exhaust their self-service options. Build an all-in-one knowledge base, community, and customer portal. Learn how with Zendesk Guide.