Top White Papers and Webcasts

  • Many enterprises are working with an IT architecture that's evolved over time. As business needs evolve, IT must decide whether to modernize incrementally, or all at once. Each approach has its benefits and drawbacks. Identity Management is key to modernizing IT; it plays a crucial role in migrating to cloud apps like Office 365 or HR information systems, building web and mobile apps, and opening developer access to business systems. Read how Okta's modern approach to identity management helps business lower …

  • Customers have come to prefer solving their issues & answering their own questions. Customers only seek direct interactions when they unsuccessfully exhaust their self-service options. Build an all-in-one knowledge base, community, and customer portal. Learn how with Zendesk Guide.