Top White Papers and Webcasts

  • Enterprises are saddled with an IT architecture that has evolved organically over time. Mergers, acquisitions, changing priorities, new applications, services and platforms create a huge flux in IT infrastructure.    With the adoption of cloud and a drive to a more distributed workforce, IT is tasked with securely managing more users, on more devices, in more locations, and accessing more applications. The demands on IT are compounding quickly. And, limited staffing and budgets mean IT is …

  • The modern business IT ecosystem is extremely complex, with a myriad of connected devices, networks, and core business applications. Delivering a seamless and incident-free experience has never been more difficult — or more important — as every employee in an organization relies on a whole stack of technology to complete everyday tasks. A service management software-as-a-service (SaaS) solution can help businesses modernize and streamline their IT management operations. Read this Forrester Total …