Top White Papers and Webcasts

  • Customers have come to prefer solving their issues & answering their own questions. Customers only seek direct interactions when they unsuccessfully exhaust their self-service options. Build an all-in-one knowledge base, community, and customer portal. Learn how with Zendesk Guide.

  • Mobility is reaching an inflection point in enterprise. Smart enterprises are moving away from tactical point solutions for mobile device management, looking instead for a secure, comprehensive, unified, and future-proof mobile-app platform. Enterprise applications are now at the heart of mobile productivity, data is shared outside the enterprise walls, and the data itself may reside on multiple devices and clouds. Read this guide to learn how a unified endpoint management (UEM) solution is critical to …