Top White Papers and Webcasts

  • Customers have come to prefer solving their issues & answering their own questions. Customers only seek direct interactions when they unsuccessfully exhaust their self-service options. Build an all-in-one knowledge base, community, and customer portal. Learn how with Zendesk Guide.

  • In the past, security was a major obstacle in moving workloads to the cloud. Today, the main obstacle to cloud adoption is the pain of migrating data. But not anymore. A data migration project using purpose-built tools that automate procedures and allow real-time testing can reduce the amount of downtime from hours or days to minutes or seconds. This eBook summarizes the major migration pain points, breaks down the flaws in traditional approaches, and illustrates how modern tools help businesses stay agile by …