Top White Papers and Webcasts

  • In order for IT service providers to succeed, it's paramount that they find a competitive advantage and continually develop new ways to find additional revenue streams. IT service providers need to be able to do it all for their clients – from managing entire technology infrastructures to responding quickly to a multitude of end-user needs. With a growing number of issues to resolve and limited technicians at hand, how can IT service providers operate efficiently while providing top-notch service …

  • A Developer’s Guide to Managing Your Code   The role of the software developer is rapidly changing as digital natives are disrupting every industry vertical and businesses are expected to innovate, respond, and be available to their customers 24×7. To meet these demands, developers—the architects of customer experiences—are being pushed toward owning their own code.   Managing your code is something to be excited about. Establishing this accountability empowers …