Contact center infrastructure vendors continue to integrate their multichannel capabilities to develop ''omnichannel'' solutions, while enhancing their cloud delivery capabilities.
Gartner Magic Quadrant reports evaluate contact center solution providers based on completeness of vision and ability to execute.
As you are looking to modernize your existing on premises contact center solution or considering cloud as an alternative, check out these Gartner Reports for strengths and cautions to consider when …
Security tools can't inspect what they can't see. To defend against today's advanced threats, IT organizations require real-time visibility across their entire IT infrastructure—including physical, virtual, and cloud environments. In short, they need a security delivery platform.
Download this book to discover how to:
Eliminate network blind spots — with a security delivery platform that provides pervasive network visibility
Optimize security tool performance and scalability — by sending …