Top White Papers and Webcasts

  • This study investigates the differences between manual versus automated lifecycle management. Finding organizations that rely on a manual onboarding and offboarding processes have prolonged project timelines, increased costs, and heightened security risks.   In addition, IDG’s QuickPulse Survey, looks at streamlining with automated provisioning, policies, workflows, and reporting, where possible, to close these gaps and meet compliance requirements such as PII and HIPPA.     Okta …

  • In order for IT service providers to succeed, it's paramount that they find a competitive advantage and continually develop new ways to find additional revenue streams. IT service providers need to be able to do it all for their clients – from managing entire technology infrastructures to responding quickly to a multitude of end-user needs. With a growing number of issues to resolve and limited technicians at hand, how can IT service providers operate efficiently while providing top-notch service …