use case diagram
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Posted By:   christene222_Tang
Posted On:   Friday, July 23, 2004 02:57 AM

when doing use case diagram,do we only depict the actor that directly using the system?...example,customer call in to make order, the cleak will key in the order in the offline-standlone-system. so, while modeling the offline-standalone-system, should i include the customer as an actor as well?

Re: use case diagram

Posted By:   Balaji_Raguraman  
Posted On:   Wednesday, September 15, 2004 07:40 AM

Usually Usecases are modeled for different scenarios. So, basically you should scope the scenarios and draw usecase diagrams for each.
In your case, if "Customer call in to make order" would be

CUSTOMER Actor -----> Call in(Place) Order Use Case
CLERK ACTOR -------> Process Order Usecase

When you have the whole scenario worked out, you can tie them all together.
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