FAQs vs. Forums. What's the difference between a FAQ and a Forum?
FAQs are for questions (and answers) deemed worthy of being a FAQ. Questions that are general in nature and not a technical question specific to one user can be made a FAQ by the FAQ manager. Other questions (and answers) can stay in the forums.
If all you want is good questions and answers, look in the FAQs. If you want to see if something that hasn't made it into the FAQs might happen to answer your question, too, check out the forums.